FAQs
Some common Private GP service FAQs
How do I make an appointment?
Booking link: https://connect.pabau.com/bookings.php?compid=10612 or phone reception on 01489 347095.
What do I get for my appointment fee?
Your appointment fee covers the consultation time along with administrative tasks that might be a result of this (writing prescriptions, referral letters and sick notes). The cost of your medication along with a dispensing fee will be payable to your pharmacist.
The cost of laboratory testing varies widely and would start at £100 upwards.
Radiology is accessed through private providers and the cost of this service would need to be paid directly to them.
How long should I book for my appointment?
The standard GP consultation is 20 minutes- some consultations may take longer. Our standard menopause consultation is 30 minutes and it would be advisable to book a 30 minute appointment for mental health concerns or if you wish to deal with more then one issue during a consultation. If you’re not sure then please contact reception on 01489 347095
.
Can you access investigations and scans?
We can access all laboratory investigations at the clinic including blood tests, microbiology samples and histology. Should radiology investigations like X-rays or scans be required then we will refer you to our private providers. All laboratory investigations and scans will involve additional fees.
Do you offer travel vaccinations?
We are able to offer a travel vaccination service- see details in the services section.
Can you see me in an emergency?
We do our best to accommodate urgent appointments however in an emergency we would advise you contact 111 or, in a life-threatening emergency, 999.
If you have an urgent complaint then please phone the clinic to see if they can accommodate you in a same day slot.
Can you offer repeat prescriptions?
For repeat of prescriptions previously issued by Coastal Private GP there will be a £15 administrative charge.
Do I still need an NHS GP?
We would advise keeping your NHS GP. With your consent we would share all consultations and prescriptions.
Can you come and see me at home?
Home visits may be available on request- the cost of these will be £250 (plus travelling time dependant on location).
I would like to talk about the menopause and discuss HRT
Do you have access to my NHS notes?
We do not have access to your NHS notes- in most cases this is not a problem but if you have complex symptoms, you might find it helpful to bring any consultant letters, medication lists or your NHS app with you.
Can you refer me privately or to the NHS?
We can make private referrals to all services and consultants. We are able to make emergency and cancer referrals on the NHS. Some routine NHS referrals do need to be sent through your NHS GP and these are submitted at their discretion. NHS investigations (blood tests and scans) are not available through private providers.
What medicals can you do?
We can do most DVLA medicals (taxi/HGV), emigration medicals, travel medicals. We are a MCA approved Doctor so we can complete ENG1 medicals. We cannot conduct dive medicals or shotgun license medicals. It is advisable to phone or email us with the forms to check they are suitable for our doctors before booking. DVLA medicals are directly bookable on the website.
How do prescriptions work?
Private prescriptions are payable directly to the pharmacy. Most medications cost around £10 but your doctor can advise you regarding higher cost medications. HRT can cost between £10 and £50 every 3 months. We encourage patients to access out local independent pharmacies, but we do have access to online postal pharmacies where that is more convenient.
What skin lesions can you remove?
We can assess all skin lesions for removal- typically we would remove benign (non-cancerous) growths which would include cysts, lipomas, warts and seborrheic keratosis. To streamline the process, we ask you email a photo of the lesion including size and location to doctor@coastal-clinic.co.uk and we can let you know if removal is possible. If you do not have access to email pop into reception and our team will be happy to help you.